Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

How We Use Cookies

HavenKeep uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Authentication and security
• Session management
• Load balancing

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service.

• Google Analytics (anonymized)
• Page load performance monitoring
• Error tracking

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

• Language preferences
• Dark/light mode settings
• Feature flags and A/B tests

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad.

• Ad conversion tracking
• Retargeting pixels
• Social media cookies (when you share content)

Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics: Website analytics and usage tracking
• Stripe: Payment processing and fraud prevention
• Intercom: Customer support chat
• Cloudflare: Security and performance optimization

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may not work as intended.

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.

Opt-Out Links

• Google Analytics Opt-out
• Network Advertising Initiative
• Digital Advertising Alliance

Mobile App Tracking

Our mobile app uses similar tracking technologies. You can manage tracking preferences in your device settings:

• iOS: Settings → Privacy & Security → Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until they expire or you delete them (typically 30 days to 2 years)

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at: