Security First

Your data security is our highest priority. Learn about our comprehensive security measures

Encryption

All data transmitted to and from HavenKeep is encrypted using industry-standard TLS 1.3 encryption. Your warranty information, receipts, and documents are encrypted at rest using AES-256 encryption.

  • TLS 1.3 for all data in transit
  • AES-256 encryption at rest
  • End-to-end encryption for sensitive documents

Infrastructure Security

HavenKeep is hosted on enterprise-grade cloud infrastructure with multiple layers of security controls, redundancy, and monitoring.

  • Hosted on SOC 2 Type II certified infrastructure
  • 24/7 intrusion detection and prevention systems
  • Automated security patching and updates
  • Geographic redundancy and disaster recovery

Access Controls

We implement strict access controls to ensure only authorized personnel can access production systems, with all access logged and monitored.

  • Multi-factor authentication for all team members
  • Role-based access control (RBAC)
  • Principle of least privilege
  • Comprehensive audit logging

Backups & Recovery

Your data is automatically backed up multiple times daily, with backups encrypted and stored in geographically distributed locations.

  • Automated daily backups
  • 30-day backup retention
  • Point-in-time recovery capability
  • Regular disaster recovery testing

Compliance & Certifications

We maintain compliance with industry standards and regulations to protect your data and privacy.

GDPR

Full compliance with EU General Data Protection Regulation

SOC 2 Type II

Independently audited security controls

CCPA

California Consumer Privacy Act compliant

ISO 27001

Information security management certified

Responsible Disclosure

We take security vulnerabilities seriously. If you discover a security issue, please report it to us responsibly.

Report a Vulnerability

Email us at security@havenkeep.com with details of the vulnerability. We'll respond within 24 hours and keep you updated throughout the resolution process.

We offer rewards for responsible disclosure of significant security vulnerabilities through our bug bounty program.

Questions about our security?

Our team is happy to discuss our security practices in detail

Contact Us